We want you to love your Levona Filtered Showerhead. If for any reason you are not satisfied, we offer a simple and transparent return process.
You may return your product within 60 days of the purchase date.
To initiate a return, please contact us at support@levonaco.com with your order number.
Returned items must be unused, undamaged, and in their original packaging.
Once we receive your return, we will inspect the item to confirm it meets the return eligibility requirements.
There are no restocking fees.
Return shipping costs will be deducted from your refund.
If your return is approved, a refund will be issued to your original payment method within 5 business days after the return is processed.
Please allow additional time for your bank or card issuer to post the refund to your account.
If your product arrives damaged or defective, please contact us immediately. We will gladly provide a free replacement or a full refund at no additional cost.
Customized or personalized products
Gift cards
Please ensure your shipping and product selections are correct at checkout. If an issue occurs, our support team will work with you to find the best possible solution.
If you have any questions about this policy, feel free to reach out to us at support@levonaco.com .
Thank you for choosing Levona for cleaner, purer shower water.